TDS Acquisition

Your TDS phone service will be moved to Elevate on the following dates for these areas:

• Crawford, October 27
• Somerset, October 29
• Eckert, November 3
• Cedaredge, November 5
• Hotchkiss, November 10
• Paonia, November 12

‍So what’s that mean for you?

• Existing voicemails will go away on the date listed above for your town. Record any messages you want to keep now.
• Once your Elevate phone is live, set up a new voicemail recording. To access your voicemail dial *98 and use the default pin of 1234# (make sure to reset your pin for security purposes). To opt out of voicemail, just give us a call.
• Settings from features such as account codes, call forwarding, and call screening will not carry over. See the phone user guide, or call with any questions about setting these up.
  

Voicemail

Check your voicemail from your Elevate phone

1. Dial *98.
2. Enter your 4-digit PIN (default is 1234) and press #.
   
3. You’ll hear the Main Menu. From here you have two options:
   

• Press 1 to access your voicemail messages menu.
• Press 8 to access voicemail settings menu.

Voicemail messages menu

1. Press 1 to skip the message (mark as unread).
2. Press 2 to save the message (mark as read).
3. Press 3 to delete the message.
4. Press 9 to repeat the message.
5. Press 0 to exit.

Voicemail settings menu

1. Press 1 to change your PIN.
2. Press 2 to personalize your greeting.
3. Press 3 to record your name.
4. Press 5 to set up call forwarding.
5. Press 6 to set up call screening.
6. Press 9 to repeat options.
7. Press 0 to exit.

Check your voicemail remotely

1. Dial your 10-digit phone number from any phone.
2. When your greeting starts playing, press #.
3. Enter your 4-digit PIN and press #.
4. You’ll hear the Main Menu — follow the same steps as above.

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Call Forwarding

Send all incoming calls to a different phone number

1. Dial *72.
2. Enter your 4-digit PIN.
3. Press 1.
4. Enter the destination phone number, starting with a 1, i.e. 1 800 555 1212.
5. To disable this feature and have calls ring to your line, dial *72, enter your 4-digit PIN and press 2.

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Call Screening

Block all anonymous callers

1. 1. Dial *77.
2. To reverse this action, dial *87.

Block specific numbers

1. Dial *60 or *80.
2. When prompted, enter your 4-digit PIN.
3. When prompted, enter the phone number you would like to block.
4. Enter the Caller ID just as you see it, typically this includes a 1 plus the area code, i.e. 1 222 555 212.
5. Calls from the number entered will now be block.
6. To remove a number from this block, dial *64 or *94 and follow the prompts as outlined above.

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For more information and advanced call features, including how to use the online user portal and set up tools like voicemail-to-email, view our comprehensive phone guide.