Fast Internet (for real)
Elevate internet is available in Montrose, Olathe, Orchard City, Cedaredge, Hotchkiss, Paonia, Crawford, and Delta, Colorado. We offer the best speeds at the best price—plus, we will never cap your data or throttle your speed because net neutrality is a good thing.
Looking for the best speed for streaming or gaming? Or, maybe you are considering a future in Bitcoin mining? With speeds up to 6 GIG (6,000 Mbps) we've got the best fiber internet for all of that and much more! Unlike traditional ISPs, all of our packages are symmetrical because of our fiber technology. No more of that 27 Mbps download and 3 Mbps upload nonsense. This means you get the same fast speeds uploading and downloading; no more waiting for your files to send or photos to upload.
Just looking for the cheapest high-speed internet in your area? We saved you a step.
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Spectrum: up to 100/10 Mbps with WiFi for $79.99/mo.
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Clearnetworx: 300 Mbps for $49.95/mo.
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Centurylink: 1.5 Mbps for $64/mo.
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TDS: 75Mbps (download) & 7Mbps (upload) for $48.95/mo.
Already have one of our competitors' packages? Considering making a switch. Run a quick speed test to see if you are getting what you pay for.
Elevate Internet Plans
400 Mbps $54.95/mo.
Spectacular internet for everyday family use. Surf, stream, and share simultaneously on 5 devices without buffering—400 Mbps download/400 Mbps upload.
1 Gig (1,000 Mbps) $79.95/mo.
Work from home, download HD movies, upload and transfer data, or game online —you’re backed by Elevate internet’s incredible 1 Gig download and 1 Gig upload.
2 Gig (2,000 Mbps) $124.95/mo
Multiple gamers or work offices at your home? This plan can keep all your downloads running at break-neck speeds, without interrupting your Zoom call.
6 Gig (6,000 Mbps) $189.95/mo
Need to make sure that multiple gamers and work-from-home offices all run smoothly and simultaneously? You've just found the only plan around able to handle your bandwidth needs!
All internet plans include:
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FREE Modem and Wi-Fi router
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FREE activation of your Wi-Fi network
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Built-in virus protection and parental controls
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Connection of up to 6 home devices
Standard $100
The standard install is right for you if you are an average internet user who knows what an ethernet cable is and how to use it. In other words, you are comfortable connecting all your own Wi-Fi accessories, like thermostats and printers. This installation includes a free Wi-Fi router & modem; home Wi-Fi activation and sets up your username and password; connects your phones, computers, and tablets (up to 6 devices); and hardwires 1 device (maximum 5' ethernet cable).
Advanced $150
Do you have TVs, thermostats, and printers that need an internet connection but aren't quite sure where to start? The advanced install is right for you. You will get all the benefits of our standard install plus we'll connect up to 12 of your Wi-Fi devices and hardwire 1 device with a 25' ethernet cable maximum.
Your Wi-Fi just got a whole lot smarter
Download our ElevatelQ and get access to these amazing features:
Malware & Virus Protection
Let us safeguard your digital life. ElevatelQ blocks threats before they become a problem, protecting all your connected devices from viruses, malware, and other online threats 24/7. And you don't have to lift a finger.
New Parental Controls
Manage what your family sees online and adjust as you grow. ElevatelQ's powerful parental controls let you set rules for social media sites, like TikTok and YouTube, block adult and violent content, and set custom screen time limits for different family members.
Network Prioritization
Ensure your most important devices get the fastest Wi-Fi connection. ElevatelQ gives you the power to control what devices deserve the most bandwidth. So, if you're working from home, your laptop gets the ultimate speed and connection, not the smart coffee pot.
Standard $9.95/mo.
Get the white-glove treatment from the start with an advanced install (valued at $150) for the price of a standard install, plus ongoing support to manage your homes many Wi-Fi connections. Plus, you'll have extra peace-of-mind knowing that if your router fails, we'll replace it for free, no questions asked.
- 1-year contract
- 1 FREE home tech visit during business hours annually
- Additional home visits 50% off, unlimited
- FREE repair or replacement of Wi-Fi router
- Up to 3 guest Wi-Fi Networks
Home Wiring $130/jack or outlet
Includes interior home installation of a new outlet and new cable from an existing wiring point within your home. Cable fittings on both ends and wall plate at outlet location provided. This product is subject to the architectural limitations of your home.
Home Wire Protection $4.95/month
Get free repair of your fiber or CAT5 cables in your home that get damaged due to everyday wear and tear. Plus, free repair of the fiber cables on the outside of your home that may get damaged during your next home project, landscaping, or by those pesky vermin who just like to chew. Includes free materials and labor, but the standard service call fee does apply. Or, add this product to Complete Home and those fees will be waived one time per year.
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1 year contract required
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Purchase a standalone alone product or add to Complete Home for even better support
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Labor fees apply if purchase as standalone product
Equipment Warranty $5.00/month
The powerful Wi-Fi router we provide with every new installation is valued at $200! If you damage your router, you won’t have to pay for a new one. Our standard service all fee will apply for the installation of the new router.
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1 year contract required
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Includes FREE equipment (valued at $200)
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Standard service all fees apply for installation
Battery Backup
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Learn how to Install or Replace your Elevate battery back up here
Frequently Asked Questions
Internet Basics
We provided every Elevate customer with a fiber modem and wireless router that supports speeds up to 6 Gbps for no extra charge. The wireless router is tri-band and scalable to reach every corner of your home.
Elevate can connect with customer-owned gigabit routers. However, we cannot offer additional technical support or guarantee the quality of the service from customer-owned equipment.
We will always try to centrally locate your router. Our technicians will work with you to identify the ideal placement. Also, for optimal WiFi signal, it should not be placed in a closed entertainment center.
Once our technicians have placed your fiber modem, we recommend you do not move it. Please contact us if you need to move your fiber modem to a different room. A technician visit fee may apply.
Your Wi-Fi SSID (the name of the wireless network as it appears on the device you are trying to connect) and WPA Key (password) are located on your Elevate router.
To connect to your WiFi, first make sure the wireless feature on the device you are using is turned on. Next, find your network (WiFi SSID) and connect your device to the signal. Enter your password (WPA Key) to complete the connection.
Nope, nada, zero, zilch - we hate data caps.
You can quickly find out the download speed of your connected device by conducting a speed test.
To get the best results in running a speed test on your new connection, follow these helpful tips: use the newest device you have available to you, connect your device with an ethernet cable to your router directly, and ensure no other applications are running on your device. Note: If you disable Windows Firewall and any anti-virus software running on the device you may see improved results, but do so at your own risk.
If you haven't already, be sure and download ElevateIQ - it's free (for real) and gives you enhanced speed testing, network monitoring, parental controls, and bandwidth control.
WiFi Basics
Your Wi-Fi network connects devices in your home or business to the internet and each other without using physical wires. The devices on the network connect wirelessly to a Wi-Fi router and together they form a wireless local area network (WLAN).
The Wi-Fi router is connected to the internet source via a broadband modem. The internet is a wide area network (WAN) that connects computers from around the world.
When it comes to your Wi-Fi, typically it is either on or off. But with Elevate, you also get ElevateIQ a smart Wi-Fi app that gives you a ton of useful features to control and monitor your home Wi-Fi. Families and grandparents prefer the parental controls, screen time limits, and content blockers. Being able to control what devices get bandwidth first is a fave of remote workers. And everyone loves being able to reset their password without have to call us.
Devices connected to a network can access the internet, work together, and share information. A wired network connects devices together using Ethernet cables. This places restrictions on where you can take your devices. Wired networks are often used when there are work stations and other internet-connected devices that do not move.
Wired connections can deliver higher speeds than wireless connections.
A wireless network connects devices without using physical wires. Instead, WiFi connects devices using radio waves. Many devices use wireless technology allowing you to move freely with your device and connect to the internet as long as there is an adequate signal.
There are many factors that could contribute to the fact that your device may not be operating at max speed even though we are delivering it to your doorstep.
You’ll get the fastest connection speed possible when you connect your device with an ethernet cable to your router. Wired connections operate with less environmental interference than wireless connections.
Wireless connections will never hit full speed. The latest wireless standards, WiFi6e, can theoretically give you Gig speeds. Most devices today are manufactured using WiFi5 standards that really only deliver 300 Mbps.
Things that can affect wireless performance include:
- distance (the further you are from the router, the slower the speed)
- placement of the router (ideally the router should be centrally located and on the second floor of a multi-story home)
- construction of your home (the building materials your home is made of can have a negative effect on signal strength resulting in speed reduction—especially thick masonry and metal framing)
- interference from other wireless networks or devices (such as microwaves, cordless phones, baby monitors, Bluetooth devices, wireless mice, fluorescent lights, and wireless surveillance cameras)
- equipment (older devices operate on older wireless standards, which will produce slower speeds)
Billing and Rates
Your first bill might be a little confusing. It will also mostly likely be higher than your monthly bill going forward. That’s because it includes the pro-rated amount from the date your service was installed to the start of the next billing cycle, plus your next month’s service.
There are no extra fees or taxes for internet. However, if you receive Elevate phone or TV services, there are additional federal and local fees that we are required to include, such as franchise fees and 911 surcharges.
Your bill is due on the first of the month. If you are on autopay, your payment will draft on the first of the month. If your bill is not paid by the first of the month, you are subject to disconnection. If your account is disconnected for non-pay, you must pay a $20 reconnect fee in addition to your bill. Reconnection is only available during regular business hours.
Yes! You can set your account to automatically draft your payment each month from your bank account or charge to a credit card through our online account management systems. Click here to get started. Or, download a paper form, complete it, and return it to an Elevate office and our team will get it set up for you.
Yes! We offer a seasonal rate for our internet services—$20/month for 1 Mbps. It is required to stay on this rate for a minimum of two months, but no longer than six months during one calendar year. In addition, your initial contract length changes to a two-year contract. Click here to place your internet account on a seasonal rate.
In-home service technician visit:
- During normal business hours: $95 for up to 2 hours of work; $25 for each additional half hour beyond
- After normal business hours: $200 for up to 2 hours of work; $55 for each additional half hour beyond
Remember, our Complete Home ($9.95/month) package helps avoid some of of these costs.
Starting, stopping, or transferring service
You can order a service transfer by completing this online form. You’ll also need to take your equipment (just the inside stuff!) to your new home. There is a one-time $50 transfer fee.
Well, that’s a bummer, but we understand. Since Elevate’s network is not built out everywhere yet in Montrose and Delta counties, we know that you might have to purchase internet from another provider for a bit before we're in your new neighborhood.
But there is good news! Our network has expanded to cover almost 70% of DMEA's service territory and we're on our way to 95% in the next 3 years so chances are getting better and better everyday that Elevate will be available at your hew home.
Renters and landlords
Yes! We provide service to single family homes, rentals, small businesses, and corporations. You’ll just need to get permission from your landlord for us to install the service. Download the landlord permission form.
That’s up to you and your landlord to decide. The bill will be sent to the name listed on the account and that is the person who is responsible for timely payment.
ElevateIQ
Zilch, zip, nada, nothing - ElevateIQ is included free of charge with your internet service! The only requirement is that you will need our Elevate Gigaspire or newer in-home equipment for the app to work correctly. Click here and select the picture that matches the Wi-Fi router you have in your home to get started.
ElevateIQ is an easy-to-use mobile app that puts the power in your hands to protect your family online, adjust your Wi-Fi password easily, see proactive notifications about potential risky websites and cyber threats, and prioritize which devices connected to your Wi-Fi get the most bandwidth.
You can download ElevateIQ on any smart device, but it only works if you have Elevate's internet service and the router we installed in your home is either a Gigaspire or newer. Don't worry; we don't expect you to know what a Gigaspire is, though - that's our tech-nerd speak! Just click here and select the picture that matches your in-home equipment. If your equipment needs to be updated, we'll do so free of charge!
IPv6
IPv6 is the latest version of internet protocol intended to replace IPv4.
The legacy internet protocol, IPv4, exhausted its IP resources in 2014. 4.2 billion IPs had been allocated, leaving no room for new internet expansion.
No, this is a hard number to imagine, there are 2128. That’s 340 trillion trillion trillion addresses. To put that into perspective, that is more the 99 times the number of atoms on the surface of the Earth.
NAT64 and DNS64 are transition protocols designed to make the connections between an IPv6-only client and an IPv4-only website. This works by appending a unique prefix to the DNS response the client receives from the DNS64 server then the NAT64 route bridges the connection.
IPv5 was an experimental protocol developed in the 1980s. IPv5 (also called the Internet Stream Protocol) was never widely deployed, and since the number 5 was already allocated, this number was not considered for the successor to IPv4. Several proposals were suggested as the IPv4 successor, and each was assigned a number. In the end, the one with version number 6 was selected.
Eventually, you’ll have to. Major network operators and content providers already support IPv6, and as more and more deploy IPv6, native IPv6 access will not only become the norm, but more sites will only support IPv6. While translation mechanisms exist that allow access to IPv6-only sites for those that only have IPv4, these impact performance and can be difficult to troubleshoot.
Remove obstacles to enabling IPv6, including identifying any legacy systems that can not be upgraded and choose a solution for them. Plan upgrades and makes purchases wisely so that when you migrate to IPv6, you’re not surprised by a key system that is incompatible with IPv6.
In short, nothing. Elevate has engineered its services to take full advantage of IPv6 without a normal user having to make any upgrades. If you use your own router, you should make sure that IPv6 is turned on, as well as on any devices you are using within the home. Most of the time, this is enabled by default.