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Home Internet

Fast Internet (For Real)

Elevate internet is available in Montrose, Olathe, Orchard City, Cedaredge, Hotchkiss, Paonia, Crawford, and Delta, Colorado. We offer the best speeds at the best price—plus, we will never cap your data or throttle your speed because net neutrality is a good thing.

Internet plans for every need

Looking for the best speed for streaming or gaming? Or, maybe you are considering a future in Bitcoin mining? With speeds up to 6 Gig (6,000 Mbps) we've got the best fiber internet for all that and much more! Unlike traditional ISPs, all of our packages are symmetrical because of our fiber technology. No more of that 27 Mbps download and 3 Mbps upload nonsense. This means you get the same fast speeds uploading and downloading; no more waiting for your files to send or photos to upload.

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400 Mbps

$54.95/month

Everyday internet for families streaming and browsing.

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  • 400 Mbps speeds
  • 5 - 10 devices

1 Gig

$79.95/month

Work and play at top speeds, ideal for the modern home.

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  • 1,000 Mbps speeds
  • 10 - 20 devices

2 Gig

$124.95/month

Robust connectivity for gaming and work-from-home offices.

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  • 2,000 Mbps speeds
  • 20 - 30 devices

6 Gig

$189.95/month

The ultimate experience for tech enthusiasts and power users.

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  • 6,000 Mbps speeds
  • 30+ devices

Far from basic

And here you thought it was just internet. Fiber internet is, dare we say it, is what dreams are made of.

No contracts

Loyalty should be earned, not forced, so there are no contracts for any of our services. We’ll work hard to keep earning your business every single day.

No data caps

We hate data caps just as much as you do, so enjoy our unlimited fast internet without worrying about overages or speed throttling.

No surprises

We pride ourselves on clear, honest, and simple pricing. There are no bundling gimmicks, hidden fees, lease payments, or complicated tiers.

Privacy focused

Safeguarding your privacy is our top priority. We never sell your data—it remains private unless required by law. Explore our Privacy Policy for more.

Secure network

With our dedicated fiber lines, enhanced security is built-in. Enjoy free online threat protection, parental controls, and malware defense.

Reliable connection

Fiber delivers unmatched reliability with cables built to endure harsh weather. Direct-to-home fiber means no signal worries from satellites or towers.

24/7 support

Count on Elevate for continuous support beyond office hours. Get assistance with Wi-Fi, connections, and more, when you need it most.

Future proof

As technology advances rapidly, so do we. With our adaptable infrastructure, we keep pace with the increasing bandwidth demands of the future.

Symmetrical speeds

Unlike traditional services, our fiber internet brings you symmetrical speeds, meaning your uploads fly as fast as your downloads.

Installation tiers

When you order our service, we’re with you every step of the way. Choose from two installation options based on your needs.
Man focused on work using a laptop at a bright home office

Standard installation

$100.00
/one time fee

The standard install is right for you if you are an average internet user who knows what an ethernet cable is and how to use it. In other words, you are comfortable connecting all your own Wi-Fi accessories, like thermostats and printers.

  • Free router, modem, and Wi-Fi activation
  • We'll connect up to 6 wireless devices
  • We'll hardwire 1 device (5' max ethernet cable)

Advanced installation

$150.00
/one time fee

Do you have TVs, thermostats, and printers that need an internet connection but aren't quite sure where to start? The advanced install is right for you.

  • Free router, modem, and Wi-Fi activation
  • We'll connect up to 12 wireless devices
  • We'll hardwire 1 device (25' max ethernet cable)
Included in all plans

Next generation router

Out-of-this-world Wi-Fi isn’t magic. Ok, maybe it’s a little bit magic and a lot of bit the right equipment. Get the latest and greatest Wi-Fi router with your Elevate service for no extra charge or lease fee.

Powerful signal

Get corner-to-corner coverage for seamless streaming and gaming, ultra-fast processing, and the latest Wi-Fi 6E. In non-geek speak, that means our Wi-Fi goes faster and farther.

Prioritize bandwidth

What connection matters to you most? Whether it’s your home office or your 75” smart TV, you can ensure your most important devices get bandwidth first.

Fully managed

Trouble connecting that home printer? We got you. Not only do our Elevate techs ensure your home Wi-Fi is set up and running, but they can also provide unparalleled support by remotely troubleshooting any Wi-Fi connection issues.

u6 router in a living space
Included in all plans

ElevateIQ

The all-in-one app that helps you effortlessly manage your Wi-Fi passwords, set screen time limits, block threats, and prioritize connected devices. Learn more about ElevateIQ.

Parental controls

Activate default or custom content filters to restrict access to violent or explicit content, block social media apps on your kids’ devices until it’s age-appropriate, and set daily Wi-Fi schedules and screen time limits.

Network management

Update your Wi-Fi network name and password, set up a guest network for visitors, see who and what’s connected (& kick off devices that shouldn’t be there), and assign devices to family members for custom content filters.

Wi-Fi scheduling

Automatically turn off the internet during a set time period for the whole home or customize your network schedule for just the kids’ devices. Tailor your schedule to your family’s needs, or simply press pause in exchange for some chores.

Get more out of your internet

Expand your Wi-Fi signal, protect your equipment, and more with these added perks.

Wi-Fi Extender

$5.95
/month
Get wall-to-wall Wi-Fi coverage for larger homes.
+

Get powerful Wi-Fi in every corner of your home! An Elevate Wi-Fi extender will ensure you have a strong Wi-Fi connection, whether you’re watching movies in the bonus room or gaming in the den. Great for large or multi-story homes. Includes a free app with parental controls, content filters, and extra security.

Equipment Warranty

$9.95
/month
Accidents happen. Protect your router with equipment warranty.
+

The powerful Wi-Fi router we provide with every new installation is valued at $200! If you damage your router, you won’t have to pay for a new one.

  • 1 year contract required
  • Includes FREE equipment
  • Standard service fees apply for installation

Battery Backup

$4.95
/month
Keep your internet up and running even if the power goes out.
+

When the power goes out, get peace of mind knowing your phone service stays up and running. Our stackable backup batteries are offered in 8-hour increments up to 24 hours total.

Complete Home

$9.95
/month
Advanced install, ongoing support, free router replacement.
+

Get the white-glove treatment from the start with an advanced install (valued at $150) for the price of a standard install, plus ongoing support to manage your homes many Wi-Fi connections. Plus, you'll have extra peace-of-mind knowing that if your router fails, we'll replace it for free, no questions asked.

  • 1 year contract required
  • 1 FREE home tech visit during business hours annually
  • Additional home visits 50% off, unlimited
  • FREE repair or replacement of Wi-Fi router
  • Up to 3 guest Wi-Fi Networks

Wire Protection

$4.95
/month
Get protection for your home's fiber or CAT5 cables.
+

Get free repair of your fiber or CAT5 cables in your home that get damaged due to everyday wear and tear. Plus, free repair of the fiber cables on the outside of your home that may get damaged during your next home project, landscaping, or by those pesky vermin who just like to chew. Includes free materials and labor, but the standard service call fee does apply. Or, add this product to Complete Home and those fees will be waived one time per year.

  • 1 year contract required
  • Purchase as a standalone  product or add to Complete Home for even better support
  • Labor fees apply if purchased as standalone product

Home Wiring

$130.00
/jack or outlet
Need help with wiring? Our techs are happy to help.
+

Includes interior home installation of a new outlet and new cable from an existing wiring point within your home. Cable fittings on both ends and wall plate at outlet location provided. This product is subject to the architectural limitations of your home.

Frequently Asked Questions

What kind of equipment (router or modem) is needed?
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We provided every Elevate customer with a fiber modem and wireless router that supports speeds up to 6 Gbps for no extra charge. The wireless router is tri-band and scalable to reach every corner of your home.

Equipment
Can I use my own equipment with Elevate’s internet service?
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Elevate can connect with customer-owned gigabit routers. However, we cannot offer additional technical support or guarantee the quality of the service from customer-owned equipment.

Equipment
Where will the router be placed?
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We will always try to centrally locate your router. Our technicians will work with you to identify the ideal placement. Also, for optimal Wi-Fi signal, it should not be placed in a closed entertainment center.

Installation
Can I move my router?
+

Once our technicians have placed your fiber modem, we recommend you do not move it. Please contact us if you need to move your fiber modem to a different room. A technician visit fee may apply.

Installation
How do I connect to my wireless?
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Your Wi-Fi SSID (the name of the wireless network as it appears on the device you are trying to connect) and WPA Key (password) are located on your Elevate router.

To connect to your WiFi, first make sure the wireless feature on the device you are using is turned on. Next, find your network (WiFi SSID) and connect your device to the signal. Enter your password (WPA Key) to complete the connection.

Wi-Fi
Is there a data cap on Elevate internet?
+

Nope, nada, zero, zilch - we hate data caps.

Wi-Fi
What is Wi-Fi?
+

Your Wi-Fi network connects devices in your home or business to the internet and each other without using physical wires. The devices on the network connect wirelessly to a Wi-Fi router and together they form a wireless local area network (WLAN).

The Wi-Fi router is connected to the internet source via a broadband modem. The internet is a wide area network (WAN) that connects computers from around the world.

When it comes to your Wi-Fi, typically it is either on or off. But with Elevate, you also get ElevateIQ a smart Wi-Fi app that gives you a ton of useful features to control and monitor your home Wi-Fi. Families and grandparents prefer the parental controls, screen time limits, and content blockers. Being able to control what devices get bandwidth first is a fave of remote workers. And everyone loves being able to reset their password without have to call us.

Wi-Fi
What’s the difference between a wired and wireless internet network?
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Devices connected to a network can access the internet, work together, and share information. A wired network connects devices together using Ethernet cables. This places restrictions on where you can take your devices. Wired networks are often used when there are work stations and other internet-connected devices that do not move. Wired connections can deliver higher speeds than wireless connections.  

A wireless network connects devices without using physical wires. Instead, Wi-Fi connects devices using radio waves. Many devices use wireless technology allowing you to move freely with your device and connect to the internet as long as there is an adequate signal.

Wi-Fi
What if I move to an area Elevate doesn’t serve yet?
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Well, that’s a bummer, but we understand. Since Elevate’s network is not built out everywhere yet in Montrose and Delta counties, we know that you might have to purchase internet from another provider for a bit before we're in your new neighborhood.

But there is good news! Our network has expanded to cover almost 70% of DMEA's service territory and we're on our way to 95% in the next 3 years so chances are getting better and better everyday that Elevate will be available at your hew home.

Moving
Can I order service if I rent my home?
+

Yes! We provide service to single family homes, rentals, small businesses, and corporations. You’ll just need to get permission from your landlord for us to install the service. Download the landlord permission form.

Service Agreements
How much does ElevateIQ cost?
+

Zilch, zip, nada, nothing - ElevateIQ is included free of charge with your internet service! The only requirement is that you will need our Elevate Gigaspire or newer in-home equipment for the app to work correctly. Click here and select the picture that matches the Wi-Fi router you have in your home to get started.

ElevateIQ
What do I get with the ElevateIQ app?
+

ElevateIQ is an easy-to-use mobile app that puts the power in your hands to protect your family online, adjust your Wi-Fi password easily, see proactive notifications about potential risky websites and cyber threats, and prioritize which devices connected to your Wi-Fi get the most bandwidth.

ElevateIQ
Do I need any special devices to use the ElevateIQ app?
+

You can download ElevateIQ on any smart device, but it only works if you have Elevate's internet service and the router we installed in your home is either a Gigaspire or newer. Don't worry; we don't expect you to know what a Gigaspire is, though - that's our tech-nerd speak! Just click here and select the picture that matches your in-home equipment. If your equipment needs to be updated, we'll do so free of charge.

ElevateIQ
What is IPv6?
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IPv6 is the latest version of internet protocol intended to replace IPv4.

IPv6
Why do we need IPv6?
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The legacy internet protocol, IPv4, exhausted its IP resources in 2014. 4.2 billion IPs had been allocated, leaving no room for new internet expansion.

IPv6
How many IPv6 addresses are there and will we run out again?
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No, this is a hard number to imagine, there are 2128. That’s 340 trillion trillion trillion addresses. To put that into perspective, that is more the 99 times the number of atoms on the surface of the Earth.

IPv6
If I have an IPv6 address, how do I get to an IPv4 website?
+

NAT64 and DNS64 are transition protocols designed to make the connections between an IPv6-only client and an IPv4-only website. This works by appending a unique prefix to the DNS response the client receives from the DNS64 server then the NAT64 route bridges the connection.

IPv6
What happened to IPv5?
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IPv5 was an experimental protocol developed in the 1980s. IPv5 (also called the Internet Stream Protocol) was never widely deployed, and since the number 5 was already allocated, this number was not considered for the successor to IPv4. Several proposals were suggested as the IPv4 successor, and each was assigned a number. In the end, the one with version number 6 was selected.

IPv6
Why should I bother implementing IPv6?
+

Eventually, you’ll have to. Major network operators and content providers already support IPv6, and as more and more deploy IPv6, native IPv6 access will not only become the norm, but more sites will only support IPv6. While translation mechanisms exist that allow access to IPv6-only sites for those that only have IPv4, these impact performance and can be difficult to troubleshoot.

IPv6
I work in IT, what should I be doing to prepare?
+

Remove obstacles to enabling IPv6, including identifying any legacy systems that can not be upgraded and choose a solution for them. Plan upgrades and makes purchases wisely so that when you migrate to IPv6, you’re not surprised by a key system that is incompatible with IPv6.

IPv6
I am a home user. What do I need to do?
+

In short, nothing. Elevate has engineered its services to take full advantage of IPv6 without a normal user having to make any upgrades. If you use your own router, you should make sure that IPv6 is turned on, as well as on any devices you are using within the home. Most of the time, this is enabled by default.

IPv6
Do you provide a router?
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It’s your choice! We can provide and install a powerful Wi-Fi router free of charge and configure your internal and guest Wi-Fi networks. We can also configure our service as a bridged handoff to your router or firewall. We will work directly with your IT support team to ensure your connection is built to your preferences.

Equipment
Technical Help?
+

Elevate Tech Support is available 24/7 by calling 844-386-8744 or emailing support@elevateinternet.com.

Tech Support
What is Elevate Fiber?
+

Elevate Internet is the fiber broadband solution provided by Delta-Montrose Electric Association (DMEA), your local electric co-op. Since 1938, DMEA has provided Delta and Montrose counties with essential electric services, even in remote rural locations. Our members asked us to investigate the option of providing high-speed internet to our service area, because their current providers weren’t providing the speed, reliability, and customer service necessary for today’s world. We listened and launched Elevate Internet—providing fiber internet, phone, and TV.

Benefits of Fiber
What is fiber internet?
+

Fiber, short for fiber-optic lines, is actually tiny strands of glass that carry data (aka the internet) using lightwaves. In contrast, traditional DSL or cable connections are traditionally copper wires that transmit data using electricity. It is faster and more reliable to transmit the internet on fiber-optic lines.

Benefits of Fiber
What kind of equipment (router or modem) is needed? What is the cost?
+

As an Elevate Internet customer, you will be supplied with a Wi-Fi router that is built to handle up to 1 Gig internet speeds. If you opt for our 6 Gig package, you'll receive an even more robust router that offers the all-new Wi-Fi 6E, which is the only Wi-Fi network that can broadcast more than 1 Gig wirelessly! The cost of the router is included in the $100 installation fee. We will provide you with a powerful tri-band wireless network that is easily scalable to reach every corner of even the largest homes.

Equipment
Do I own the router?
+

No. Elevate retains ownership so that we can support the device and any troubles you may experience. We do not charge a monthly lease. Elevate will replace the router free of charge if the device malfunctions due to manufacturer issues. If you choose to stop purchasing service from us, you are required to return your router to avoid an unreturned equipment fee.

Equipment
Can I turn off the Wi-Fi?
+

Yes, but really, why would you? You do have the option to disable the Wi-Fi signal on your router and only connect to the internet through your hardwired devices.

Wi-Fi
What is a Wi-Fi router?
+

The Wi-Fi router will bring our services into your home and support all broadband connections. During installation, our technicians will set up and show you how to use your new wireless network.

Wired connections to the router will provide the fastest speeds, but the Wi-Fi router will also create a powerful wireless network in your home or business to ensure all devices such as laptops, tablets, smartphones, and smart TVs can connect wirelessly.

Equipment
Will I be able to hardwire devices to the router?
+

Yes. The router is equipped with four traditional ethernet ports to which you can physically connect computers and other devices.

Equipment
Will the router support a printer that is also a fax machine?
+

Yes. The router Elevate provides is designed to handle state-of-the-art equipment and the fastest internet speeds available in this universe (and beyond. . .maybe).

Equipment
Is your network secure?
+

Yes. Every home and business will have its own secure connection with passwords to access the wireless network.

Wi-Fi
What technical support is available without charge?
+

During a basic installation, Elevate technicians will ensure your router is properly installed and your Wi-Fi network is fully blanketing your home, up to 1,500 square feet. They will also help you connect 1 wired device and up to 6 wireless device, free of charge.

Elevate's 24/7 tech support, available by calling 877-386-8744 or emailing support@elevateinternet.com is provided to all consumers free of charge. Our techs will remotely troubleshoot your router to help identify issues, provide assistance, and offer solutions over the phone. Service call fees may apply for on-site visits. If you’d like additional assistance, consider purchasing our Complete Home plan.

Tech Support
What do the lights on my router mean?
+

Check out the list below to better understand what some of the lights on your router mean.

Power: A solid green light means your router is turned on and has power. If the light is off, the router is not powered on.

Broadband: A solid green light means your router is connected to Elevate’s network and is receiving our signal. If this light is off or red, it indicates a problem with your connection.

Service: A green light means your router is online with internet  service. This light will blink when transferring data. If this light is off or red, it indicates a problem with your internet service.

WiFi 2.4GHz and 5GHz (*subjective to 844 only): A green light indicates the wireless network is on and operational. These lights will blink when transferring data. No lights indicate a problem with your WiFi.

Ethernet, Phone, USB: When the corresponding ports on the back of your router are in use, these will light up green and blink.

Equipment
I don’t have a problem, I just want to change my password.
+

Have you downloaded your ElevateIQ app yet? You can quickly change your network name and password using the app. Don't worry; it's free - no strings attached. You'll also get a full suite of parental controls, like content filters, site blocking, and screen time limits. Plus, the ability to prioritize which devices get the most bandwidth - so if you're working from home, your laptop gets speed first.

We're here to help, so give us a call at 844-386-8744 to learn more about ElevateIQ or for assistance changing your password.

ElevateIQ