Jay Suckey

Chief Service Officer

Jay Suckey is the Chief Service Officer at DMEA, where he oversees end-to-end service delivery across the systems, analytics, and information technology that support employees internally, as well as the teams that directly serve the cooperative’s members and customers. He is focused on aligning technology, information, and support functions to strengthen responsiveness, enable informed decision-making, and enhance the overall experience across the organization.

Jay joined DMEA in 2017 as a Customer Service Representative before moving into the IT Department, where he served as a System Administrator and later as IT Manager. He holds a Bachelor of Science in Information Technology from Colorado State University and an Associate of Science in Network and System Administration from DeVry University. Prior to joining DMEA, Jay gained broad experience in customer service, account management, retail and supply chain operations, retention, and fraud prevention, bringing a practical, operationally grounded perspective to executive leadership.